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Q: My nails are thick and discolored and when I came to your spa, your technician refused to give me a pedicure. Why?
A: We love nothing more than to provide great spa services to our customers, but sometimes a client presents with symptoms that concern us and we cannot perform the requested service. We are not podiatric physicians, so it is inappropriate for us to diagnose any condition, however, as part of our licensing by the state, we are required to be knowledgeable regarding diseases of the nail and foot. State law prohibits us from performing services to any client who presents with any potentially contagious condition.
As the technician probably explained to you at the time, thick and discolored nails can be a symptom of a nail fungus, a communicable condition that can be easily spread. We encourage our clients to seek a medical opinion and if necessary, treatment for the condition. If you can provide us with a letter from your physician stating that the condition is not contagious, we will happily perform the services for you.
Q: How long before I can wear regular shoes and socks after a pedicure?
A: Polish can dry to the touch in a manner of minutes, but it takes approximately an hour for four coats of polish to dry completely outside in.
Q: Why do I have calluses and what can I do to get rid of them?
A: Calluses are a defense mechanism of the body, which creates calluses to prevent injury to the area. If you are athletic, you probably have calluses, which you need to prevent blistering. The number one cause of calluses is walking barefoot. If you really want to eliminate calluses, we would advise that you first, stop going barefoot. Second, purchase a foot file or a pumice stone and use it two to three times a week in conjunction with a good callus remover. Lastly, we would suggest that you use a good, emollient cream or lotion on your feet before bedtime and wear socks to seal the cream to your skin. If you make the commitment to good home care, you can be free of calluses in as little as 4 weeks. Keep in mind that one pedicure service may and may not get rid of your calluses completely.
P.S. Manicuring does NOT include the removal of corns and calluses, but does include the removal of thin, dry skin for cosmetic purposes with a pumice stone or similar no-metal instrument. NO RAZOR TOOLS ARE PERMITTED - this is the practice of a podiatry. (PA Board of Cosmetology)
Q: I am getting married and wanted to bring my wedding party to SPA #1 NAILS for services. How early should I make the reservation and how many people can you accommodate?
A: Congratulations! We have provided services for many birthdays, showers as well as brides and their attendants over the years. It’s best to book your services as far in advance as possible, in order to ensure that we can accommodate you on the day and at the time most convenient for you. We can provide five to six manicures and pedicures every hour, so by staggering schedules we can usually accommodate the entire party over a few hours. Please feel free to call us at anytime to discuss your event.
Q: Do you serve wine during pedicures?
A: No, we do not have a liquor license, so we do not serve alcoholic beverages. If you would like a glass of wine during your nail service, feel free to bring your own bottle to consume. We have corkscrews and wine glasses for your convenience.
Q: I’d like to get my husband a pedicure, but I’m afraid he would feel silly. Do you have any advice?
A: More and more men are discovering professional nail services, but many men do seem a bit uncomfortable at the start of their first service. Our goal is to put them at ease as quickly as we can, and usually with 10 minutes, they are enjoying the service immensely. For his first time, you might want to book pedicures together, as our pedicure stations are side-by-side.
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